Due to continuous losses, the business has decided to clear out its inventory at a loss. Doug Bryant is currently operating its business in a clearance sale mode. To help you better understand our products and services, we have compiled the following frequently asked questions.
Q1: What products do you sell?
We specialize in dried flower bouquets. All products are designed with carefully selected dried flowers and are suitable for home décor, gifts, and event decorations.
Q2: Do you support international shipping?
Currently, we only support shipping within the United States. International shipping is not available.
Q3: How long does it take for my order to ship?
All orders will be processed and shipped on the same day, without a long wait.
Q4: How long does shipping take?
Standard delivery time is 2 business days (within the United States). The actual time may vary slightly depending on logistics conditions.
Q5: How can I check the tracking status?
After your order is shipped, you will receive an email with a tracking number. You can check the package status in real time through the carrier’s website.
Q6: Can I return items?
Yes. We offer a 30-day return policy. Orders meeting the eligibility criteria can apply for a return or refund.
Q7: How long does it take for a refund to arrive?
Refunds will be returned to the original payment method within 3 business days after approval. The exact arrival time depends on the processing speed of the payment platform or bank.
Q8: Will the dried flower bouquets be exactly the same as the pictures?
Because dried flowers are made from natural materials and are handmade, each bouquet may have slight differences in shape and details, but the overall style remains consistent.
Q9: How do I contact customer service?
You can contact us through the following methods:
Email: doug.bryant@rusticheirloom.shop
Phone: 203-774-9651
Address: 7 Upland Ct, Norwalk, CT 06854
Thank you for your support and understanding of Doug Bryant dried flower bouquets during our clearance sale. We will continue to provide you with a stable and efficient service experience.